RESUME

 

PERSONAL DETAILS

Name:                                     Orhan ULUDAĐ

Father’s name:                       Aziz ULUDAĐ

Date of Birth:                         04th of October, 1978

Place of Birth:                        GaziMađusa, T.R.N.C.

Nationality:                            Cypriot

National ID #:                        189665

 

Contact Address:                                    

School of Tourism & Hospitality Management, Eastern Mediterranean University, P.O.Box 95, Gazimađusa, Turkish Republic of Northern Cyprus (Via Mersin-10, Turkey).

Mobile: 00 90 533 866 5153 - Office: 00 90 392 630 2910 - Fax: 00 90 392 365 1584

E-mail: orhan.uludag@emu.edu.tr

 

 

EDUCATIONAL DETAILS

 

PhD in Educational Sciences

(2004 – Present)

Faculty of Educational Sciences, Eastern Mediterranean University,

Gazimađusa, Turkish Republic of Northern Cyprus

 

Masters in Tourism Management (MSc.):

2004

School of Tourism and Hospitality Management, Eastern Mediterranean University,

Gazimađusa, Turkish Republic of Northern Cyprus

 

Bachelor of Tourism and Hospitality Management (BSc.):

2003

School of Tourism and Hospitality Management, Eastern Mediterranean University,

Gazimađusa, Turkish Republic of Northern Cyprus

 

Higher Secondary School Certificate:

1997-1998-1999

Lea Valley High School, Enfield, Middx, UK – Enfield College, Enfield, Middx, UK

                1993-1994 Namýk Kemal Lisesi

Secondary School Certificate:

1996 in United Kingdom, 1992-1993 in T.R.N.C.

Lea Valley High School, Enfield, Middx, UK – Geçitkale Ortaokulu KKTC.

 

                                               

PUBLICATIONS

 

Karatepe, M, O., Uludag, O., Menevis, I., Hadzimehmedagic, L., and Baddar L., (____), “The effects of selected individual characteristics on frontline employee performance and job satisfaction” Tourism Management, Accepted for Publication. (SSCI)

 

 

 

 

 

 

DISSERTATIONS / PROJECTS

 

1) Uludag O. (2004) “The Effect of Burnout on Employees’ Psychological and Behavioral Outcomes:

Evidence from Northern Cyprus Hotel Industry”, Graduate Thesis (Supervisor: Asst. Prof. Dr. Osman M.KARATEPE), School of Tourism and Hospitality Management, Eastern Mediterranean University, TOUR 500 Thesis, Gazimađusa, p. 1-84.

 

2) Herbsoy, M., Isik, E., Menevis, I., Uludag, O., and Uludag, S. (2003) “Corridors of Influence in the Dissemination of the Customer-Oriented Strategy to Frontline Employees and Managers in the Hotel Industry: Evidence from T.R.N.C.”, Graduate Thesis (Supervisor: Asst. Prof. Dr. Osman M.KARATEPE), School of Tourism and Hospitality Management, Eastern Mediterranean University, TOUR 414 Thesis, Gazimađusa, p. 1-51.

 

 

RESEARCH INTERESTS

 

  • Marketing, Organizational Behavior, Tourism Education, Tourism Research etc.
  • Services Marketing: Service Quality, Customer Satisfaction, Loyalty, Burnout, Performance, etc.
  • Tourism Management: Sustainable Tourism, Tourism Planning, Tourism Development Strategies etc.

 

 

 

CERTIFICATES

 

  • Amadeus Reservation Systems, September 2004, Istanbul –Turkey
  • IATA Fares and Ticketing (Amadeus Based), January 2005, Istanbul – Turkey
  • Galileo Reservation Systems (Update Certificate), June 2005 , Istanbul – Turkey

    

 

COURSES TAUGHT

 

1)                   THO 227 Galileo Reservation Systems 2004-Present

2)                   Taught computer applications to Professional Tourist Guides 2004

3)                   Taught computer applications to Intermediate Tourism Staff Courses 2005

 

 

PROFESSIONAL EXPERIENCE

 

1st)         Position:                Research Assistant

Job Period:            February 2003 – Current

Job Site:                 School of Tourism & Hospitality Mgmt, Eastern Mediterranean University, Gazimađusa, TRNC

Work:                     Research Assistant in the school. Offering Tutorial for Introduction to Computer Applications (THO 118) and research work.

 

2nd)        Position:                                Student Assistant

Job Period:            September 2000 – February 2003

Job Site:                 School of Tourism & Hospitality Mgmt, Eastern Mediterranean University, Gazimađusa, TRNC

Work:                     Worked on various research topics with the school administration, building a database.

 

3rd)        Position:                                EMU Security

Job Period:            May 2001 – December 2002

Job Site:                 Eastern Mediterranean University

Work:                     Granting access to vehicles for entry to EMU campus, controlling various watch-points, securing the areas of concerts, convocations and controlling traffic flows.

4th)         Position:                                Management Trainee

Job Period:            June 2001 – September 2001

Job Site:                 EMU, STHM

Work:                     Prepared research database, accomplished administrative duties, carried out various field works etc.

 

5th)         Position:                                Office Clerk

Job Period:            June 2000 – August 2000

Job Site:                 RESTUR Travel Agency, Gazimagusa, TRNC

Work:                     Handling inbound and outbound reservations, acting as liaison man between foreign tour-reps and agency, designed the web site of the agency, promoting the agency to Agencies in Turkey, handling daily paperwork etc.                                                         

 

6th)         Position:                                Reception, Conference Clerk

Job Period:            March 1997

Job Site:                 Bulls Cross Ride, Cheshunt, Hertfordshire, EN7 5HW, UK

Work:                     Conference porter, housekeeping, restaurant arrangements, receptionist, assistant duty manager etc.   

                   

             

COMPUTER SKILLS

 

  • Internet Research; browsing the net and dealing with articles published in electronic libraries (I have compiled my own library including 15,000 articles related to Business Management & Tourism)
  • Microsoft Windows (Expert in dealing with Word, Excel, Power Point, Front Page and all other Microsoft applications)
  • Travel Mgmt Galileo Reservation Program
  • SPSS for Windows

 

 

LANGUAGES

 

  • Fluent in English
  • Elementary in German
  • Beginner in Spanish

 

 

HOBBIES

 

  • Reading (seeking information/knowledge)
  • Music and Technology
  • Travel
  • Academic Research

 

 

POSITIONS OF RESPONSIBILITY

 

1)             Member of the School of Tourism & Hospitality Management’s Curriculums Committee, Eastern Mediterranean University 2003-2004

 

2)             Sub-Member of the Strategic Management Committee, Rectorate, Eastern Mediterranean University 2003-2004

 

3)             Member of the School of Tourism & Hospitality New Program Development Committee, Eastern Mediterranean University 2003

 

4)             Exam Sub-Coordinator - School of Tourism & Hospitality Management

 

5)             Member of Tourism Club 2000 – 2002.

·         Involved in activities.

·         Organizing & arranging tourism related functions & festivals.  

·         Member of Foreign Student Group (FSG) 1998 – 2001.

 

 

REFEREES

 

Assist. Prof Dr. Osman M. KARATEPE

Eastern Mediterranean University, P.O.Box 95, Gazimađusa, Turkish Republic of Northern Cyprus

(Via mersin-10, Turkey) E-mail: osman.karatepe@emu.edu.tr 

 

Prof Dr. Mehmet ALTINAY

Director of the School of Tourism and Hospitality Management

Eastern Mediterranean University, P.O.Box 95, Gazimađusa, Turkish Republic of Northern Cyprus

(Via mersin-10, Turkey) E-mail: mehmet.altinay@emu.edu.tr 

 

Assist. Prof Dr. Ýlkay YORGANCI

Assistant Director of the School of Tourism and Hospitality Management

Eastern Mediterranean University, P.O.Box 95, Gazimađusa, Turkish Republic of Northern Cyprus

(Via mersin-10, Turkey) E-mail: ilkay.yorganci@emu.edu.tr 

 

Assoc. Prof Dr. Halil NADIRI

Vice Rector

Eastern Mediterranean University, P.O.Box 95, Gazimađusa, Turkish Republic of Northern Cyprus

(Via mersin-10, Turkey) E-mail: halil.nadiri@emu.edu.tr